Help Files:

Power (Analytics) Collection

Product Summary

The Power (Analytics) collection of charts are focused on analysing the GB market historically. This collection offers several tools that support for instance the examination of the activity of single units, the analysis of the historic fuel mix or GB’s interconnector activities. This mainly spans back to 2014, although a couple of charts have data from 1920.

Since 2001 the GB power market has been operating under the New Electricity Trading Arrangements (NETA) and the broader structure of the market has been an evolution of this original configuration ever since. More recently the market has undergone changes in order to facilitate a broader array of market participants and as levels of renewable generation have increased over time.

Support by Email

As a user you can send us an email at any time. We request that if the problem is of a support nature that you use the support@enappsys.com email address. The support email address copies your email to our whole support team which means there will always be someone in the office who can pick it up.

Feel free to email a specific person but please be advised that this person may not be able to immediately respond to your email. Out of office hours a member of staff may pick up your email and respond to it but this is not guaranteed.

If you have an important problem, which you need to have addressed as a matter of urgency, then please telephone.

Office hours telephone support is provided via the EnAppSys office telephone line: +44 (0) 1642 671111

Out-Of-Office Hours Support

Out of hours support is provided outside office hours by a support telephone that is carried by the nominated on-call member of staff. This is a telephone with two SIM cards so that if one mobile network does not have coverage then the other network will have coverage.

Please understand that you may be calling someone that is asleep when you call so please be patient whilst they wake up!

Password Reset

You can reset your password here. You will need to have access to the email address associated with your username to receive a link to reset your password.

If you forget your username you can request a reminder from info@enappsys.com during office hours (MON-FRI: 8.30am-17.30pm) outside of these hours please email support@enappsys.com.

API Help

The API Help section details all data available for download.

More About EnAppSys

To find out more about EnAppSys and the services we offer please visit www.enappsys.com.